Maybe it would be different if I was wearing something that identified me as an employee of the company, but I wasn’t, so quite frankly, I think I should be allowed to do and say what I want in my own time when I’m not identifying myself as a member of the company. Yes, I was nice to the email sender when working, but that is my job.
I don’t see why I owe everyone a Mother Teresa approach off the clock. It’s no one’s business what you write in private text messages to other people in your personal time.
I was completely puzzled because I couldn’t think of any way I’d have upset a customer…..until they showed me a series of photographs the person who must have been sitting behind me (slightly elevated due to the bus design) took of me and my phone screen saying they recognized me having served them in the store yesterday and now I was saying things like this and it reflects badly on the company and makes me look two-faced since I was polite to her yesterday and then being “nasty” about this lady.
My company replied to her by sending an email I could see on the print-outs saying it would be dealt with harshly because it was unacceptable from me.
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I think it’s incredibly entitled to read over someone’s shoulder, something incredibly rude to do, and act like you have the right to be offended about what you read. I wasn’t wearing anything that identified me as a member of my company at the time.That doesn’t change the fact that you didn’t deserve to be fired for what happened, but you’re going to lose a lot of sympathy in life for talking about other people that way, and rightly so.